Help centre
How can we help you?
Find answers about searching, posting listings, premium features and your account on Key Nekretnine.
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General
Key Nekretnine is a real estate listing platform for Montenegro. In one place you can find property for sale, long-term rent and short-term rent, from agencies and private owners, in every city and municipality.
Yes. Searching and viewing listings is free and needs no registration. Posting listings is free for all registered users, both individuals and agencies. Only the optional premium features, such as highlighting a listing, are paid, and they are activated with keys.
The platform is available in Montenegrin, English, Russian, Ukrainian and Turkish. You can change the language in the site header.
Searching for property
Choose the purpose (sale, rent or short-term rent), the property type and the city, then narrow the results with filters such as neighbourhood, price and floor area. You can sort the results and view them as a list or on a map.
Yes. The map shows every listing at its location, so you can easily find property in the part of town you are interested in. The same filters as in the list work on the map too.
Yes. Once you have set your filters, click Save search. Whenever a new listing matches your search, you will get a notification on Telegram.
On the listing page, click Save Advert. All your saved listings are available in the portal, under Saved. You need to be logged in to save listings.
Yes. Choose Compare on two listings and you will see their features and locations side by side.
The advertiser's contact details are on the listing page. You can call them, reach them on WhatsApp or Viber, or send an inquiry straight from the site. The inquiry reaches the advertiser by email and in their portal.
On the listing page, click Report advert and choose a reason, and our team will check the listing. Key Nekretnine does not take part in transactions between users, so we recommend never sending money to anyone before you have seen the property and checked its documents.
Property wanted
Property wanted is where users post what they are looking for: the purpose (buying or renting), property type, city, neighbourhoods and maximum budget. Agencies and owners with a matching property send them their listings, so you don't have to go through every offer yourself.
Log in and, in the portal under Property Wanted, click New wanted ad. Your ad is published after a short review, and you get an email whenever someone sends you an offer. All received offers are in the portal. You can have up to 5 active wanted ads at a time.
On the Property Wanted page, find an ad that matches your property and click Send listings. You can pick up to 5 of your active listings and add a short note. Phone numbers are removed from notes automatically, and contact happens through your listings.
Posting listings
Register or log in, open the portal and click Add advert. Enter the basic details, location, description and photos, then submit the listing for review. Posting is free.
Our team reviews every listing within 24 hours. You get an email when the listing's status changes, and you can always follow it in the portal, on the My Adverts page.
Yes. You can edit a listing from the portal at any time. Changes also go through a short review within 24 hours, and we let you know the outcome by email.
A listing stays active for six months from the day it is published. After that you can renew it from the portal.
Yes. If you enter 0 in the price field, the listing will show the price as On request.
In the portal you can pause a listing, for example when the property is temporarily unavailable, and activate it again later. Deleted listings are moved to the Trash, where they stay for 7 days and can be restored. After that they are deleted permanently.
The system automatically detects duplicate listings within an agency. When it finds a duplicate, the newer listing is deleted and the older one stays active. So we advise against posting the same listing twice. For more visibility, use a premium listing or a position refresh.
Every inquiry sent through your listing reaches you by email, and you can see all inquiries in one place in the portal, under Inquiries.
Every listing comes with free analytics: total views, unique visitors, the number of potential clients who wanted to contact you, the conversion rate, and daily charts.
Agencies
In the portal, on your account page, choose Become an Agency. During the switch you create your first agent, and all your existing listings are moved to that agent. After switching you will be logged out and need to log in again.
Yes. In the portal, under Agents, you add and edit agents, and you can assign each listing to the agent responsible for it.
Yes. Agencies can use the API integration to publish, update and remove listings straight from their own software, with no manual entry. The API key and documentation are in the portal, on the API Integration page.
Yes. Every agency has a public profile with its basic information, contact details and all of its active listings, and it appears in the agency list. You edit the profile in the portal, under Agency profile.
Account and support
Click Login in the site header and choose to register. You can sign up with an email and password and then confirm your email address, or in one click with your Google account.
On the login form, click Forgot password? and enter your account's email address. We will send you a link to set a new password.
Yes. In the portal, under Email notifications, you choose what we notify you about, for example a listing being approved or a premium status expiring.
Send a request to delete your account and all related data by email to info@keynekretnine.me, or from the portal, on your account page. Processing the request can take up to 30 days.
Logged-in users can open a support request in the portal, under Support, and follow the replies there. You can also write to us at info@keynekretnine.me on weekdays from 9 am to 5 pm.
Didn't find your answer?
Our team is happy to help. Write to us or open a support request in the portal.